Please note: Test Systems or Fixtures not under Warranty or Service Agreement, will require a purchase order to initiate a support case. Based on your case submission, CheckSum will provide a not to exceed quote for the support.
All out of warranty or non-support agreement cases are billed at $375 per hour with a two-hour minimum. Standard out of warranty or non-support agreement response time is within 72 Hrs After Receipt of PO.
CheckSum’s 1-Call Support Agreement offers priority support options and eliminates the need to process a PO to initiate a case.